Shipping policy

Shipping Policy

Processing and fulfillment

Print-on-demand merchandise (t-shirts, long-sleeve shirts, caps, hoodies, tote bags, coffee cups, stickers, notebooks, and similar items) is fulfilled by our print-on-demand partner. These items are typically produced within 2–5 business days after you place your order.
Books are fulfilled from our warehouse. (Warehouse fulfillment is not yet active; delivery estimates for books will be updated once available.)
Digital downloads are available immediately after purchase.
Orders may be cancelled within 15 minutes of placement. Once fulfillment has begun, orders cannot be cancelled.
In the rare event an item is temporarily out of stock with our fulfillment partner, we will contact you promptly with options to wait, substitute an available alternative, or receive a partial refund for that item.

Shipping methods and delivery estimates
Delivery times are estimates and begin after the order has been fulfilled. Actual delivery times may vary due to carrier delays, customs, weather, or other factors outside our control.

Orders are fulfilled on demand and may ship in multiple packages. Items such as mugs, hats, stickers, and some accessories are packaged separately for protection and may arrive at different times (sometimes a few days apart).

You’ll receive tracking for each package. Estimated delivery times are shown at checkout and include both production and transit time.

Print-on-demand merchandise

United States (standard): Typically 3–8 business days after fulfillment
Canada (standard): Typically 3–8 business days after fulfillment
United Kingdom & European Union (standard): Typically 5–20 business days after fulfillment
Australia: Typically 5–20 business days after fulfillment
Singapore: Typically 5–20 business days after fulfillment
Faster shipping options, when available, are shown at checkout

Books
Delivery estimates for books will be provided once warehouse fulfillment is active.

Shipping costs
Shipping rates are calculated at checkout based on the destination, items ordered, and the shipping method you select.

Shipping costs are calculated by product type. Orders with a mix of product categories (for example, apparel + a mug or hat) typically have higher shipping than orders of similar apparel items only, because some items ship in separate packages.

International orders
We ship to the United States, Canada, United Kingdom, European Union, Australia, and Singapore. Customers are responsible for any customs duties, import taxes, or fees charged by their country. These charges are not included in the order total and are collected by the carrier or local customs authority upon delivery.

Tracking
Once a physical order ships, you will receive a shipping confirmation email with a tracking number. Multi-package orders will generate separate tracking numbers and confirmation emails for each package. Digital downloads do not require shipping.

Lost or delayed packages
If your tracking shows that a package is delayed or has not updated for an extended period, contact us at shop@ExpeditionBible.com with your order number. We will help investigate with the carrier.

Address accuracy
Please make sure your shipping address is complete and correct at checkout. We are not responsible for delays or non-delivery caused by an incorrect address.

Digital products
Digital downloads are delivered electronically and are not subject to shipping times or costs.